Before you book

Frequently asked questions

Answers to the questions guests ask us most often. If yours is not here, write to us — we answer personally.

Are pets allowed?

Yes, on request. Please mention it when booking so that we can confirm the arrangements with you.

Is bed linen and towels provided?

Yes. Bed linen and towels are provided, along with a cot and a high chair if you need them — just let us know before you arrive.

Is the pool heated, and to what temperature?

The pool is heated by a heat pump from April to October and kept at around 28 °C. Outside that period it can be heated on request, for a contribution of €100 per week.

Is a security deposit required?

Yes. For direct bookings, the amount and terms are set out in the rental agreement we send you.

How is payment arranged?

A deposit of 50% of the total is paid when booking, and the balance on arrival.

Which payment methods do you accept?

Payment is made by bank transfer.

Is the end-of-stay cleaning compulsory?

Yes. It costs €250 for the house and the annexe, plus €50 if you also rent the junior suite.

Is there an internet connection?

Yes — fibre, at 1 Gb/s. The connection is comfortably fast enough for remote working and video calls.

What happens if I cancel?

The deposit paid at the time of booking is non-refundable. The full terms are set out in the rental agreement.

Where are the nearest shops?

In Valence-sur-Baïse, 3 km away: supermarket, bakery, restaurants and a beauty salon.

Which restaurants would you recommend?

Four addresses we are fond of:

  • La Ferme de Flaran — lieu-dit Bagatelle, Valence-sur-Baïse · 05 62 29 39 83
  • Terre Blanche, farmhouse inn — Saint-Puy · 05 62 28 92 54
  • Le Massalet — 3 place de l’Hôtel de Ville, Valence-sur-Baïse · 09 54 62 83 38
  • Saveurs du Mékong, Asian cooking — 2 rue Branly, Valence-sur-Baïse · 06 07 52 26 65

Which are the nearest station and airport?

Agen railway station is about a 45-minute drive away, and Toulouse-Blagnac airport about 1 hour 30.

Is smoking allowed?

The house and the annexe are non-smoking. You are welcome to smoke outdoors.

Is there a barbecue?

Yes, two barbecues are available for guests.

Can we hold a family event at the estate?

Yes. Tell us about your plans when booking and we will work out together what can be arranged.

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