Last updated: 24 July 2026
1. Data controller
The data controller is Bourdaloue Clément, 11 chemin du Bigourdan, Village d’Ampeils, 32310 Valence-sur-Baïse, France.
Email for any personal-data question or request: reservations@location-vacances-lebigourdan.fr.
2. Data we collect
When you use the form, we receive your name, email address, requested stay dates, number of adults and children, and the content of your message. Required fields are necessary for us to answer your enquiry.
3. Purpose and legal basis
We use this data solely to answer your enquiry, check availability, prepare a quotation and, where applicable, arrange your booking. Processing is necessary to take pre-contractual steps at your request. The form is not used for automated decisions or unrelated marketing.
4. Recipients
The data is available to those handling Domaine du Bigourdan reservations. It may be processed by technical providers strictly required to host the website and deliver email, within the limits of their role.
5. Retention
An enquiry that does not result in a booking is kept for no more than 12 months after the last exchange and is then deleted. Where a booking is made, information needed for the contract, evidence of exchanges and accounting or tax obligations is retained for the applicable statutory periods.
6. Your rights
Depending on your circumstances, you may request access, correction, erasure, restriction, objection or portability. Email reservations@location-vacances-lebigourdan.fr and describe your request. You may also lodge a complaint with the French data-protection authority, the CNIL.
7. Google Calendar and local storage
Google Calendar is not loaded before you agree. Your “allowed” or “refused” choice is saved in your browser’s local storage so that you are not asked again on every page. Use the Cookie page to change this choice.
8. Security and updates
Reasonable measures are used to protect data against unauthorised access, loss or alteration. This policy may be updated if the website’s tools, hosting or practices change.